Privacy Policy – Vipprow
Effective Date: 20th June 2025
Vipprow (“Company,” “we,” “our,” or “us”) values the privacy and trust of our clients, customers, and users. This Privacy Policy outlines how we collect, use, store, protect, and disclose your information when you use our website (www.vipprow.com
), SaaS products, mobile applications, and digital marketing services. By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect information directly from you, automatically through our systems, or via third-party integrations.
a) Personal Information
- Full name, email address, phone number, company/brand details
- Billing and payment information
- Account registration details and login credentials
b) Business & Service Information
- Business niche, service preferences, campaign goals
- Uploaded content such as logos, images, and videos for marketing
c) Technical & Usage Information
- IP address, browser type, operating system
- Device identifiers and geolocation data (if allowed)
- Pages visited, time spent, clicks, and interaction patterns
d) Communication Data
- Emails, WhatsApp messages, and call records with our support or sales team
- Responses to surveys, feedback forms, and service reviews
2. How We Use Your Information
We process your data to deliver and enhance our services. Uses include:
- Service Delivery – To provide SaaS solutions like Croissix, Postermaker, Vipprow CRM, Vexabill, Inventory Management, and Website/E-commerce platforms.
- Account Management – For creating and managing client accounts, subscriptions, and service history.
- Marketing & Communication – Sending updates, offers, promotions, newsletters, and service announcements (you can opt out anytime).
- Payment Processing – Securely managing invoices, billing, and payment tracking.
- Improvement & Research – Analyzing usage data to improve user experience, develop new features, and enhance service quality.
- Security & Fraud Prevention – Detecting suspicious activity, preventing unauthorized access, and protecting our platform.
- Legal Compliance – Meeting government, tax, or legal obligations where required.
3. Data Sharing & Disclosure
Vipprow respects your data privacy and does not sell or rent personal data. Information may only be shared with:
- Trusted Service Providers – Cloud hosting, payment gateways, email/SMS platforms, analytics tools.
- Business Partners/Clients – When delivering marketing services or campaigns (with your consent).
- Legal & Regulatory Authorities – If required by law, regulation, or court order.
- Corporate Transfers – In the event of a merger, acquisition, or restructuring.
4. Data Retention Policy
- We retain personal and business data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
- You may request deletion of your data at any time by contacting us.
5. Data Security
We implement strict security protocols to safeguard your information:
- Encrypted data transfer (SSL/HTTPS)
- Secured databases with restricted access
- Two-factor authentication for critical operations
- Regular audits and monitoring to prevent unauthorized access
Despite these measures, no method of online transmission is 100% secure. We cannot guarantee absolute security.
6. Your Rights
As a user of Vipprow services, you have the right to:
- Access your personal information
- Correct/Update inaccurate or outdated information
- Request Deletion of your personal data (subject to legal requirements)
- Restrict Processing of your information
- Withdraw Consent for marketing communications at any time
- Data Portability – Request export of your data in a structured format
To exercise these rights, contact us at support@vipprow.com
.
7. Cookies & Tracking Technologies
- Vipprow uses cookies, pixels, and similar technologies to personalize user experience, analyze website traffic, and measure ad effectiveness.
- Types of cookies:
- Essential Cookies – Enable platform functionality
- Performance Cookies – Track usage analytics
- Marketing Cookies – Deliver relevant ads and promotions
- You may disable cookies via browser settings, but some features may not function properly.
8. Third-Party Links
Our website and applications may include links to third-party websites or services (e.g., payment gateways, ad platforms). We are not responsible for their privacy practices, policies, or security measures.
9. Children’s Privacy
Our services are intended for businesses and individuals above 18 years of age. We do not knowingly collect data from children. If any such data is identified, it will be deleted immediately.
10. International Data Transfers
As Vipprow works with clients across regions, your data may be transferred and stored in data centers outside India. All transfers will comply with applicable data protection laws.
11. Changes to This Privacy Policy
Vipprow may update this Privacy Policy from time to time. When updated, we will revise the “Effective Date” at the top of this page. We encourage users to review this policy periodically.
12. Contact Us
For questions, concerns, or data-related requests, reach out to:
📧 Email: support@vipprow.com
🌐 Website: www.vipprow.com
📞 Phone: +91 96699 32121
🏢 Address: Madan Mahal, Jabalpur | Virar, Mumbai
